Narvar Track Connect & Care is the #62 ranked e commerce app on Salesforce, with a free plan available, as of Sep 10, 2026.
Narvar Track Connect & Care is a Salesforce AppExchange app by Narvar.
AppRanks data: Narvar Track Connect & Care ranks #62 in E Commerce on Salesforce AppExchange, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Narvar Track Connect & Care is a newly-listed Salesforce app with a limited review volume. It is listed in the E Commerce category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Narvar — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Narvar Track Connect & Care?
See Narvar Track Connect & Care's alternatives ranked by audit score, rating, and review velocity.
About Narvar Track Connect & Care
How Narvar Track Connect & Care works
Narvar's Track Connect & Care app triggers case generation for order or shipping incidents and uses Narvar’s data on over 7 billion consumer interactions to help quickly identify the issue and assist in troubleshooting.
Through the Narvar Track page, consumers can proactively inform customer care representatives that there is a delivery issue with their package. Once a case is generated, care representatives have easy access to all required information in one complete instance.
Alternatively, customer care representatives can utilize our advanced look-up functionality to expediently find relevant Narvar shipping data for any order in question, regardless of how the consumer chooses to reach out.
By automating the case alert process and quickly surfacing important delivery data, such as order number, carrier, and delivery date, in one window, customer care agents are able to decrease call handling time and close more cases. Greater insight and visibility into delivery issues means better service for your customers, fewer replacement orders and ultimately an improvement in long-term customer loyalty.
Reach out to your Narvar Account Rep to enable this package.
Key features
- Automatically alert customer care representatives about delivery issues for expedited troubleshooting Quick-search functionality via order number for details such as order status and customer contact details
- Visibility into carrier scans and the tracking event timeline to truly understand the consumer experience and what went wrong
- Surface crucial delivery information in one instance to avoid lengthy and costly service calls
Category rankings
As of Sep 10, 2026- E Commerce#62of 311Top 20%
- Commerce#180of 570Top 32%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Narvar Track Connect & Care ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
- Rank #2
- 2.careRank #4
Competitors & alternatives
Narvar Track Connect & Care doesn't have curated competitor matchups yet. Other tracked e commerce apps on Salesforce:
Frequently asked questions
What is Narvar Track Connect & Care?
Narvar Track Connect & Care is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2019. It is listed under the E Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Narvar.
Is Narvar Track Connect & Care free?
Narvar Track Connect & Care offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Narvar Track Connect & Care?
Narvar Track Connect & Care is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the E Commerce category on Salesforce.
Where does Narvar Track Connect & Care rank on Salesforce?
Narvar Track Connect & Care currently sits at position #62 in the E Commerce category on Salesforce. That places it in the top 20% of 311 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.