- Price
- Free plan
- Listing audit
- 54/100
Issue Box is a Salesforce AppExchange app by Salesforce Labs. With a rating of 4.3★ from 3 reviews.
Issue Box is a Salesforce app, with a 4.3 average rating from 3 reviews, free to use, as of Nov 10, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 10, 2026
Issue Box is a Salesforce app. It holds a 4.3★ average from 3 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2020
Cons
- −Only 3 reviews — the average can still move with a few new ratings
About Issue Box
How Issue Box works
This is an app that allows users to report issues while they are using the Salesforce platform. The main function is to automatically capture critical session details on the click of a button. The user will then add additional details about the error and once saved a chatter alert will be sent to the system admin.
An admin can follow up via an issue queue for more details or to inform user about a fix. The admin can customize the application to capture different types of issues such as bugs, errors or feature requests to suit the business needs of the company.
Key features
- Automate capturing of issues, bugs or errors along with session details on the salesforce platform at the click of a button.
- Creates a streamlined process where an admin can quickly follow up with new Issues from Chatter notifications once an issue has been logged. Using the Issue record users can track their issue's status.
- With built-in dashboards and reports admins can conveniently review all open issues from their Salesforce home page; making it simple to check their pipeline and prioritize issues.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.