Simple Case SLA Timer for Salesforce AppExchange
Simple Case SLA Timer is the #736 ranked it and administration app on Salesforce, with a 3.0 average rating from 2 reviews, with a free plan available, as of Sep 12, 2026.
Simple Case SLA Timer is a Salesforce AppExchange app by Salesforce Labs. With a rating of 3.0★ from 2 reviews, it currently ranks #736 in the It And Administration category.
AppRanks data: Simple Case SLA Timer ranks #736 in It And Administration on Salesforce AppExchange, placing it in the top 50% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Simple Case SLA Timer is a mixed-rating Salesforce app with a limited review volume. It is listed in the It And Administration category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Salesforce Labs — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Simple Case SLA Timer
How Simple Case SLA Timer works
This is a basic SLA (service level agreement) app compatible with Salesforce Essentials. With this app you can configure a time window to track basic best practices when closing a case.
Key features
- Show the time remaining to close the case.
- Displays the time taken to complete the action.
- Configure your own SLA window with simple setup.
Category rankings
As of Sep 12, 2026- It And Administration#736of 1,502Top 50%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Simple Case SLA Timer ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
- 1.simpleRank #10
- Rank #11
Competitors & alternatives
Simple Case SLA Timer doesn't have curated competitor matchups yet. Other tracked it and administration apps on Salesforce:
Frequently asked questions
What is Simple Case SLA Timer?
Simple Case SLA Timer is an app for Salesforce. It currently holds a 3.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2019. It is listed under the It And Administration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Salesforce Labs.
Is Simple Case SLA Timer free?
Simple Case SLA Timer offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Simple Case SLA Timer?
Simple Case SLA Timer is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the It And Administration category on Salesforce.
Where does Simple Case SLA Timer rank on Salesforce?
Simple Case SLA Timer currently sits at position #736 in the It And Administration category on Salesforce. That places it in the top 49% of 1,502 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.