Take Case Ownership for Salesforce AppExchange
Take Case Ownership is the #820 ranked productivity app on Salesforce, with a 2.4 average rating from 5 reviews, with a free plan available, as of July 12, 2026.
Take Case Ownership is a Salesforce AppExchange app by Astrea IT Services Pvt Ltd. With a rating of 2.4★ from 5 reviews, it currently ranks #820 in the Productivity category.
AppRanks data: Take Case Ownership ranks #820 in Productivity on Salesforce AppExchange, placing it in the top 51% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Take Case Ownership is a mixed-rating Salesforce app with a limited review volume. It is listed in the Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Astrea IT Services Pvt Ltd — established developer track record
Cons
- −Average rating below 4.0 (2.4★) — read recent low-star reviews before committing
- −Limited review base (5) — ratings can shift significantly with new feedback
Looking to switch from Take Case Ownership?
See Take Case Ownership's alternatives ranked by audit score, rating, and review velocity.
About Take Case Ownership
How Take Case Ownership works
You can now select cases from the list view in lightning and take their ownership. It replicates the functionality of Accept button in the case list in classic environment.
Also take ownership from the detail page of cases.
Key features
- Take Case Ownership
Category rankings
As of Jul 12, 2026- Productivity#820of 1,629Top 51%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Take Case Ownershipdoesn't have curated competitor matchups yet. Other tracked productivity apps on Salesforce:
Frequently asked questions
What is Take Case Ownership?
Take Case Ownership is an app for Salesforce. It currently holds a 2.4-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2018. It is listed under the Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Astrea IT Services Pvt Ltd.
Is Take Case Ownership free?
Take Case Ownership offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Take Case Ownership?
Take Case Ownership is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Productivity category on Salesforce.
Where does Take Case Ownership rank on Salesforce?
Take Case Ownership currently sits at position #820 in the Productivity category on Salesforce. That places it in the top 50% of 1,629 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.