Astrea Case Merge for Salesforce
- Category rank
- #374 in Productivity
- Price
- Free plan
- Listing audit
- 63/100
Astrea Case Merge is a Salesforce AppExchange app by Astrea IT Services Pvt Ltd. With a rating of 4.4★ from 14 reviews, it currently ranks #374 in the Productivity category.
Astrea Case Merge is the #374 ranked Productivity app on Salesforce, with a 4.4 average rating from 14 reviews, free to use, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Astrea Case Merge ranks #374 of 1,699 in Productivity on Salesforce. It holds a 4.4★ average from 14 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2017
Cons
- −Only 14 reviews — the average can still move with a few new ratings
About Astrea Case Merge
How Astrea Case Merge works
It supports point and click graphical user interface which is very simple and easy to use.
By using this lightning component, Salesforce administrators can merge Cases with the help of following criteria: Subject, Origin, Priority, Status, Contact and CreatedDate range.
The component merges the duplicate Case in the parent Case and also their related Email Messages, Comments, Attachments and Files.
The component requires 'My Domain' to be enabled in the Salesforce Org to function properly.
Users also have the option to delete the merged Cases and their related records upon merging.
Key features
- Subject, Origin, Priority, Status, Contact and CreatedDate range.
- The component merges the duplicate Case in the parent Case and also their related Email Messages, Comments, Attachments and Files. Users also have the option to delete the merged Cases and their related records upon merging.
- The merged Cases are saved with a Status of 'Closed As Duplicate'.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.