Connected Community is a Salesforce AppExchange app by Higher Logic.
AppRanks data: Connected Community has been on the Salesforce AppExchange marketplace since 2023 (3 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Connected Community is a newly-listed Salesforce app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Higher Logic — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Connected Community?
See Connected Community's alternatives ranked by audit score, rating, and review velocity.
About Connected Community
How Connected Community works
Higher Logic’s Connected Community™ brings like-minded people together in secure communities designed to enable relevant and purposeful interactions, ignite knowledge sharing, drive content creation and improve performance. With more than 18 million users in over 100,000 communities Connected Community helps build a dynamic, engaged and happy customer base.
The Connected Community platform was developed with input and ideas from people with the background and a clear understanding of how social networking can radically improve the customer experience. Bringing more than a decade of development and web-based software implementation expertise to the table, our team provides customers with exceptional breadth and depth of experience.
One of the most distinctive features of the Connected Community suite is the ability to easily integrate with the most popular Customer Relationship Management (CRM), specifically Salesforce.com. Web services and API-based integrations allow Salesforce.com to serve as the backbone of your user data. Changes to user records made in Saesforce.com are effortlessly synchronized with your Connected Community.
Key features
- Empower customer relationship building
- Drive knowledge sharing
- Enable problem solving
Keyword rankings
Connected Community ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- Rank #4
Competitors & alternatives
AppRanks tracks competitor sets per category. For Connected Community, the independent listing audit includes a competitive context section, and the full Salesforce app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Connected Community?
Connected Community is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2023. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Higher Logic.
Is Connected Community free?
Connected Community does not offer a permanent free plan on Salesforce. Pricing starts at 600, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.