Responsly | Surveys, Forms, NPS, CSAT, Customer Experience for Salesforce
- Category rank
- #109 in Enterprise Resource Planning
- Free plan · paid from
- $61 / user / month (USD)
- Listing audit
- 68/100
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience is a Salesforce AppExchange app by Sixpoints-Jędrzej Koronowicz. With a rating of 5.0★ from 2 reviews, it currently ranks #109 in the Enterprise Resource Planning category.
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience is the #109 ranked Enterprise Resource Planning app on Salesforce, with a 5.0 average rating from 2 reviews, with a free plan available, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience ranks #109 of 446 in Enterprise Resource Planning on Salesforce. It holds a 5.0★ average from 2 reviews on Salesforce. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Only 2 reviews — the average can still move with a few new ratings
About Responsly | Surveys, Forms, NPS, CSAT, Customer Experience
How Responsly | Surveys, Forms, NPS, CSAT, Customer Experience works
Responsly for Salesforce is a powerful solution for collecting, managing, and analyzing customer feedback directly in Salesforce. Automate surveys based on key events and gain real-time insights to drive smarter, data-backed decisions. Responsly’s customizable templates and multi-channel feedback options, like email and SMS, make it easy to gather customer input at the right moments. Built to integrate seamlessly with Salesforce, Responsly offers pre-built dashboards and reports for clear, actionable customer satisfaction and sentiment insights.
Key Features: -Automated Surveys & Feedback: Trigger surveys from Salesforce events. -Real-Time Dashboards: View key insights without leaving Salesforce. -Secure Data Management: GDPR compliant, ensuring privacy and data security. -Scalable & Easy to Use: Simple setup, ideal for teams of all sizes.
Responsly empowers sales, support, and customer success teams to improve customer experiences and drive growth with seamless feedback integration.
Key features
- Automated Surveys: Trigger surveys based on Salesforce events like closed deals, support resolutions, or account renewals to capture timely customer feedback.
- Real-Time Insights: Access live customer sentiment and performance dashboards directly in Salesforce to monitor satisfaction and adjust strategies in real time.
- Customizable Templates: Choose from a wide range of survey templates (NPS, CSAT, CES, and more) or create custom questions to fit your unique business needs.
- Multi-Channel Feedback: Collect responses across email, SMS, and web to reach customers wherever they engage most.
- Seamless Salesforce Integration: Sync data smoothly with Salesforce to avoid data silos and centralize customer insights for easy access by your entire team.
- Pre-Built Dashboards and Reports: Quickly analyze customer feedback with ready-made reports, helping teams identify trends and make data-driven decisions faster.
- Secure and Compliant: Responsly adheres to GDPR, CCPA, and other major data privacy standards, ensuring customer data is protected.
- Scalable Solution: Built to support teams of any size, Responsly grows with your business, from startups to enterprise-scale feedback management.
- User-Friendly Setup: With intuitive design, Responsly is easy for Salesforce admins and team members to set up and start using with minimal configuration.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
Ratings and reviews
Reviews for this app aren't archived by AppRanks yet — read them on Salesforce.
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Enterprise Resource Planning#109of 446Top 25%
- Customer Service#266of 1,161Top 23%
- Sales#451of 1,811Top 25%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience ranks for 32 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #3
- Rank #5
- Rank #5
Competitors & alternatives
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience doesn't have curated competitor matchups yet.Other tracked Enterprise Resource Planning apps on Salesforce:
Looking to switch from Responsly?
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Frequently asked questions
What is Responsly | Surveys, Forms, NPS, CSAT, Customer Experience ?
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience is a Salesforce app by Sixpoints-Jędrzej Koronowicz, listed in Enterprise Resource Planning. It holds a 5.0-star average from 2 reviews on Salesforce. It has been listed since 2026.
Is Responsly | Surveys, Forms, NPS, CSAT, Customer Experience free?
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience has a free plan on Salesforce; paid plans range from $61 / user / month (USD) to $99 / custom / month (USD). Listed plans: Essential, Professional.
Where does Responsly | Surveys, Forms, NPS, CSAT, Customer Experience rank on Salesforce?
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience ranks #109 of 446 apps in Enterprise Resource Planning on Salesforce.