Smart Actions for Agentforce is the #740 ranked customer service app on Salesforce, as a paid app, as of Sep 12, 2026.
Smart Actions for Agentforce is a Salesforce AppExchange app by Ortoo.
AppRanks data: Smart Actions for Agentforce ranks #740 in Customer Service on Salesforce AppExchange, placing it in the top 66% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Smart Actions for Agentforce is a newly-listed Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Ortoo — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Smart Actions for Agentforce?
See Smart Actions for Agentforce's alternatives ranked by audit score, rating, and review velocity.
About Smart Actions for Agentforce
How Smart Actions for Agentforce works
Smart Actions (aka Plugin Actions) functionality exposed as actions that you can use with Agentforce.
The following example action is currently available in this package :- Retrieve the top 5 Accounts based on the total Amount for open Opportunities closing this month. This can provide an insight into key accounts to focus on.
MORE Smart Actions functionality coming soon.
Key features
- Use any of the Smart Actions with Agentforce
Category rankings
As of Sep 13, 2026- Customer Service#740of 1,137Top 66%
- Productivity#1245of 1,664Top 75%
- Sales#1331of 1,768Top 76%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Smart Actions for Agentforce doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Smart Actions for Agentforce?
Smart Actions for Agentforce is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Ortoo.
Is Smart Actions for Agentforce free?
Smart Actions for Agentforce does not offer a permanent free plan on Salesforce. Pricing starts at 1, and the listed tiers are Initial. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Smart Actions for Agentforce?
Smart Actions for Agentforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Smart Actions for Agentforce rank on Salesforce?
Smart Actions for Agentforce currently sits at position #740 in the Customer Service category on Salesforce. That places it in the top 65% of 1,137 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Smart Actions for Agentforce integrate with?
Smart Actions for Agentforce lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Einstein 1. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.