Multilingual Voice, Case, Chat and more is the #266 ranked e commerce app on Salesforce, as a paid app, as of Sep 12, 2026.
Multilingual Voice, Case, Chat and more is a Salesforce AppExchange app by Fluentic.
AppRanks data: Multilingual Voice, Case, Chat and more ranks #266 in E Commerce on Salesforce AppExchange, placing it in the top 86% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Multilingual Voice, Case, Chat and more is a newly-listed Salesforce app with a limited review volume. It is listed in the E Commerce category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Fluentic — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Multilingual Voice, Case, Chat and more
How Multilingual Voice, Case, Chat and more works
Fluentic for Service Cloud empowers your customer service team to communicate effortlessly with global customers in their preferred language and channel.
Hiring dedicated agents for each language can be expensive and impractical. With Fluentic for Service Cloud, you can instantly support customers in 80 languages—without additional hires or language-based staffing constraints.
Our solution provides seamless, real-time translation across Voice, Email, Web-to-Case, Salesforce Chat, WhatsApp, and Facebook Messenger. It also enables multilingual Einstein Bots, supports Agentforce, and simplifies translation for Salesforce Knowledge articles, feedback management, and content handling through Salesforce Flows.
Enhance customer experience, build trust, and optimize service operations while reducing costs.
Flexible pricing plans are available—contact us to learn more!
Key features
- MARKET-LEADING TRANSLATION QUALITY Unlock reliable, real-time translations with our patented system. Ensure exceptional accuracy and consistency across all your communications. With our solution, you get the correct translation at the right time.
- EFFORTLESS MULTILINGUAL COMMUNICATION Eliminate language barriers and communicate seamlessly in 80 languages. Connect with global markets and ensure clear, accurate, and culturally relevant messaging. Expand your reach and unlock new opportunities.
- PATENTED SYSTEM Incorporate glossary, non-translatable content, tone of voice, and more. Our solution continuously learns the more you use it, ensuring that the quality, accuracy, and messaging of translations meet your company's needs.
- EASY TO USE Install in < 30 minutes! Minimal training for CS agents is required. Fluentic becomes a part of the familiar Salesforce Service Cloud environment for your customer support team—no need for agents to click another section or toggle windows.
- SEAMLESS SALESFORCE INTEGRATION Out-of-the-box integration that enables real-time translation of communications between your customers and customer service agents across multiple channels, including Voice, Email, Web-to-Case, Salesforce Chat, and more.
- SCALABLE AND FLEXIBLE Whether you're a small travel agency or a large global operator, Fluentic grows with you. Our platform is designed to scale to meet the needs of your business, regardless of size.
- TRANSLATE ACROSS SALESFORCE Translate Knowledge Articles, PDFs, or Feedback Management responses. Identify content. We support Salesforce Flow with ready Apex Methods. You can translate practically anything within Salesforce across any Cloud.
Category rankings
As of Sep 12, 2026- E Commerce#266of 311Top 86%
- Commerce#281of 570Top 50%
- Customer Service#871of 1,137Top 77%
- Productivity#1127of 1,664Top 68%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Multilingual Voice, Case, Chat and more ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- Rank #11
Competitors & alternatives
Multilingual Voice, Case, Chat and more doesn't have curated competitor matchups yet. Other tracked e commerce apps on Salesforce:
Frequently asked questions
What is Multilingual Voice, Case, Chat and more?
Multilingual Voice, Case, Chat and more is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2023. It is listed under the E Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Fluentic.
Is Multilingual Voice, Case, Chat and more free?
Multilingual Voice, Case, Chat and more does not offer a permanent free plan on Salesforce. Pricing starts at 199, and the listed tiers are Basic Plan, Pro Plan, Premium Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Multilingual Voice, Case, Chat and more?
Multilingual Voice, Case, Chat and more is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the E Commerce category on Salesforce.
Where does Multilingual Voice, Case, Chat and more rank on Salesforce?
Multilingual Voice, Case, Chat and more currently sits at position #266 in the E Commerce category on Salesforce. That places it in the top 86% of 311 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.