Intercom is the #75 ranked nurture leads app on Pipedrive, with a 3.0 average rating from 81 reviews, as of Sep 11, 2026.
Intercom is a Pipedrive Marketplace app by Intercom. With a rating of 3.0★ from 81 reviews, it currently ranks #75 in the Nurture Leads category.
AppRanks data: Intercom ranks #75 in Nurture Leads on Pipedrive Marketplace, placing it in the top 65% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Intercom is a mixed-rating Pipedrive app with a limited review volume. It is listed in the Nurture Leads category on Pipedrive Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 81 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Pipedrive Marketplace listing.
Pros
- No standout positives based on current data signals.
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (81) — ratings can shift significantly with new feedback
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See Intercom's alternatives ranked by audit score, rating, and review velocity.
About Intercom
How Intercom works
Intercom's live chat is the fastest way to boost sales and create new revenue. With Intercom, you can capture and convert more leads by proactively engaging with them on your website. Use bots to automatically qualify leads and chat with the hottest ones in real-time. You can track those leads in Pipedrive ,too.
The integration allows you to create deals in Pipedrive with one click as you capture and qualify leads in Intercom. This means you’ll never miss an opportunity to close a deal.
You can also view details about a lead's Pipedrive deal in your Intercom Inbox, so you have all the context you need when chatting with a lead. Plus, your conversation is automatically logged in the lead’s timeline on Pipedrive – giving you a complete picture of the lead’s journey so that you can pick up your sale right where you left it.
Category rankings
As of Sep 17, 2026- Nurture Leads#75of 117Top 65%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Intercom doesn't have curated competitor matchups yet. Other tracked nurture leads apps on Pipedrive:
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Where Intercom stands in the Nurture Leads category
Intercom ranks #75 of 117 apps in the Nurture Leads category, placing it in the top 65% of the listing.
Frequently asked questions
What is Intercom?
Intercom is an app for Pipedrive. It currently holds a 3.0-star rating from 81 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Nurture Leads category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Intercom.
Who uses Intercom?
Intercom is actively installed across Pipedrive stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Nurture Leads category on Pipedrive.
Where does Intercom rank on Pipedrive?
Intercom currently sits at position #75 in the Nurture Leads category on Pipedrive. That places it in the top 64% of 117 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.