Zendesk for HubSpot App Marketplace
By Zendesk
Zendesk is the #118 ranked commerce app on HubSpot, with a 2.2 average rating from 37 reviews, priced from $59/mo, as of Aug 31, 2026.
Zendesk is a HubSpot App Marketplace app by Zendesk, launched September 2015. With a rating of 2.2★ from 37 reviews, it currently ranks #118 in the Commerce category.
AppRanks data: Zendesk ranks #118 in Commerce on HubSpot App Marketplace, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zendesk is a mixed-rating HubSpot app with a limited review volume. It is listed in the Commerce category on HubSpot App Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 37 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical HubSpot App Marketplace listing.
Pros
- No standout positives based on current data signals.
Cons
- −Average rating below 4.0 (2.2★) — read recent low-star reviews before committing
- −Limited review base (37) — ratings can shift significantly with new feedback
- −Paid-only pricing (From $59/mo) — evaluation requires committing payment details
Looking to switch from Zendesk?
See Zendesk's alternatives ranked by audit score, rating, and review velocity.
Pricing plans
Suite Team59/MONTHLY
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Suite Growth99/MONTHLY
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Most popular Suite Professional125/MONTHLY
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Suite Enterprise199/MONTHLY
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Category rankings
As of Sep 9, 2026- Commerce#118of 2,265Top 6%
- Content#118of 2,265Top 6%
- Marketing#118of 2,265Top 6%
- Operations#118of 2,265Top 6%
- Sales#118of 2,265Top 6%
- Service#118of 2,265Top 6%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Zendesk doesn't have curated competitor matchups yet. Other tracked commerce apps on HubSpot:
Where Zendesk stands in the Commerce category
Zendesk ranks #118 of 2,265 apps in the Commerce category, placing it in the top 6% of the listing.
Frequently asked questions
What is Zendesk?
Zendesk is an app for HubSpot. It currently holds a 2.2-star rating from 37 merchant reviews, and it has been listed on the marketplace since 2015. It is listed under the Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Is Zendesk free?
Zendesk does not offer a permanent free plan on HubSpot. Pricing starts at 59, and the listed tiers are Suite Team, Suite Growth, Suite Professional. Trial availability and exact billing terms are mirrored from the live HubSpot listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Zendesk?
Currently around 3,970 active stores have installed Zendesk. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Commerce category on HubSpot.
Where does Zendesk rank on HubSpot?
Zendesk currently sits at position #118 in the Commerce category on HubSpot. That places it in the top 5% of 2,265 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.