Intercom is the #125 ranked service app on HubSpot, with a free plan available, as of July 9, 2026.
Intercom is a HubSpot App Marketplace app by HubSpot, launched April 2021.
AppRanks data: Intercom ranks #125 in Marketing on HubSpot App Marketplace, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Intercom is a newly-listed HubSpot app with a limited review volume. It is listed in the Service category on HubSpot App Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical HubSpot App Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by HubSpot — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Intercom?
See Intercom's alternatives ranked by audit score, rating, and review velocity.
Pricing plans
Review Intercom's Pricing Page/FREE
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Category rankings
As of Jul 9, 2026- Marketing#125of 2,197Top 6%
- Sales#125of 2,196Top 6%
- Service#125of 2,198Top 6%
- Commerce#128of 2,199Top 6%
- Content#128of 2,201Top 6%
- Operations#128of 2,200Top 6%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Intercomdoesn't have curated competitor matchups yet. Other tracked service apps on HubSpot:
Where Intercom stands in the Service category
Intercom ranks #125 of 2,198 apps in the Service category, placing it in the top 6% of the listing.
Frequently asked questions
What is Intercom?
Intercom is an app for HubSpot. It is published on HubSpot App Marketplace and tracked daily by AppRanks, and it has been listed on the marketplace since 2021. It is listed under the Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by HubSpot.
Who uses Intercom?
Currently around 3,373 active stores have installed Intercom. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Service category on HubSpot.
Where does Intercom rank on HubSpot?
Intercom currently sits at position #125 in the Marketing category on HubSpot. That places it in the top 6% of 2,197 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.