Hotjar for HubSpot App Marketplace
By Hotjar
Hotjar is the #64 ranked commerce app on HubSpot, with a 3.9 average rating from 12 reviews, with a free plan available, as of Aug 31, 2026.
Hotjar is a HubSpot App Marketplace app by Hotjar, launched September 2016. With a rating of 3.9★ from 12 reviews, it currently ranks #64 in the Commerce category.
AppRanks data: Hotjar ranks #64 in Commerce on HubSpot App Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hotjar is a mixed-rating HubSpot app with a limited review volume. It is listed in the Commerce category on HubSpot App Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 12 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical HubSpot App Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Average rating below 4.0 (3.9★) — read recent low-star reviews before committing
- −Limited review base (12) — ratings can shift significantly with new feedback
Looking to switch from Hotjar?
See Hotjar's alternatives ranked by audit score, rating, and review velocity.
Pricing plans
Hotjar Observe: Business99/MONTHLY
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Hotjar Observe: Scale213/MONTHLY
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Most popular Hotjar Ask: Business79/MONTHLY
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Hotjar Observe & Ask Basic/FREE
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Category rankings
As of Sep 6, 2026- Commerce#64of 2,265Top 3%
- Content#64of 2,265Top 3%
- Marketing#64of 2,265Top 3%
- Operations#64of 2,265Top 3%
- Sales#64of 2,265Top 3%
- Service#64of 2,265Top 3%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Hotjar doesn't have curated competitor matchups yet. Other tracked commerce apps on HubSpot:
Where Hotjar stands in the Commerce category
Hotjar ranks #64 of 2,265 apps in the Commerce category, placing it in the top 3% of the listing.
Frequently asked questions
What is Hotjar?
Hotjar is an app for HubSpot. It currently holds a 3.9-star rating from 12 merchant reviews, and it has been listed on the marketplace since 2016. It is listed under the Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Hotjar.
Is Hotjar free?
Hotjar offers a free plan that merchants can install on HubSpot without entering payment details. Paid tiers Hotjar Observe: Business, Hotjar Observe: Scale, Hotjar Ask: Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live HubSpot listing and refresh on each scrape cycle.
Who uses Hotjar?
Currently around 9,294 active stores have installed Hotjar. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Commerce category on HubSpot.
Where does Hotjar rank on HubSpot?
Hotjar currently sits at position #64 in the Commerce category on HubSpot. That places it in the top 3% of 2,265 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.