Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks) for Atlassian Marketplace
By Refined
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks) is a Atlassian app, with a 4.7 average rating from 43 reviews, as of Aug 31, 2026.
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks) is a Atlassian Marketplace app by Refined. With a rating of 4.7★ from 43 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks) is a highly rated Atlassian app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 43 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Atlassian Marketplace listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Published by Refined — established developer track record
Cons
- −Limited review base (43) — ratings can shift significantly with new feedback
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About Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
How Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks) works
Refined for Jira applies a customizable, branded and easy-to-use interface to Jira and JSM using the same core functionality available in top-selling app Refined for ConfluenceFeatures:Added StructureService desk and Jira projects organized into sitesService desk and Jira projects organized into a drop-down menuHigher-level customization and designTheming across sites, service management portals and Jira projectsEasy-to-set up layoutsEngaging links to helpful contentImproved searchImproved search UIRecommended linksGlobal searchSearch in contextSearch multiple knowledge basesSimple editing no coding requiredThe right content for the right usersPermissions added to site structure so that only relevant content is shownAnnouncement bannersQuick links to relevant content
Key features
- Build themed sites with JSM portals Design themed help, support, ITSM, and work-tracking sites fit for internal or external customers. Apply your brand colors, imagery, iconography, and more. All without a single line of code.
- Deliver better help and support experiences Deliver outstanding support with a website-like look & feel for your help desk. Use promoted search results and helpful links to prod users toward self-help pages from Confluence that cut down on requests.*
- Scale Jira Service Management with sites Bring Jira and Jira Service Management to your entire organization with easy-to-use sites for business teams—HR, legal, marketing and more. Control site visibility so the right users see the right content.
Keyword rankings
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks) ranks for 2 keywords across Atlassian Marketplace. Here are the top 2:
Competitors & alternatives
AppRanks tracks competitor sets per category. For Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks), the independent listing audit includes a competitive context section, and the full Atlassian app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)?
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks) is an app for Atlassian. It currently holds a 4.7-star rating from 43 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Refined.