Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) for Atlassian Marketplace
By Refined
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) is the #114 ranked continuous-integration app on Atlassian, with a 4.4 average rating from 53 reviews, priced from $3/yr, as of Aug 31, 2026.
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) is a Atlassian Marketplace app by Refined. With a rating of 4.4★ from 53 reviews, it currently ranks #114 in the continuous-integration category.
AppRanks data: Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) ranks #114 in Administrative tools on Atlassian Marketplace, placing it in the top 5% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) is a well-rated Atlassian app with a limited review volume. It is listed in the continuous-integration category on Atlassian Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 53 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Atlassian Marketplace listing.
Pros
- +Published by Refined — established developer track record
Cons
- −Limited review base (53) — ratings can shift significantly with new feedback
- −Paid-only pricing (From $3/yr) — evaluation requires committing payment details
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About Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
How Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) works
Demo / Launchpad | Contact sales | Tutorial | Migration | ITSM site | External support site | refined.comTrusted by 5,000+ organisations to build branded help and support sites populated with JSM content — HR portals, internal IT help desks, external customer support portals, and more — in minutes, code-free.Built-in Theme Editor: Infuse your branding into sitesDrag-and-drop Page Builder: Build portals with easeGet started fast with templatesControl what specific user groups see on-siteIntegrate Confluence knowledge solutions to search results and sites with Refined Sites for ConfluenceUnderstand user search patterns and solution gaps with deep-dive analyticsImprove solution discoverability with AI SearchGovern site changes with audit logsSet custom domains for sitesSecure access with IP AllowlistingOrganize JSM portals into pages accessible in a top nav menuDelegate admin rights to licensed JSM usersEU data residency is availableAI search subject to limits.
Key features
- Design branded help and support sites with JSM Build themed JSM portals for ITSM, HR, external customer support, enterprise service management and more. Structure audience-aware journeys with full JSM portal customization—layouts, content, access, and visuals.
- Anticipate needs with purposeful JSM portal design Proactively reduce confusion and requests by tailoring support sites to different audiences with personalized support journeys, intuitive navigation, Confluence-integrated resources, and more.
- Measure, refine, and secure your support strategy Branded service operations are just the start. Unlock site analytics, AI Search, audit logs, IP Allowlisting, and more to understand user patterns, close knowledge gaps, and improve solution relevance and governance.
Pricing plans
10 users3/yr |
25 users7.5/yr |
Most popular 100 users30/yr |
500 users72.75/yr |
2000 users146.25/yr |
10000 users292.75/yr |
Category rankings
As of Sep 9, 2026- Administrative tools#114of 2,503Top 5%
- charts-diagramming#114of 2,500Top 5%
- cloud-security#114of 2,500Top 5%
- code-quality#114of 2,500Top 5%
- code-review#114of 2,500Top 5%
- continuous-integration#114of 2,507Top 5%
- design-tools#114of 2,500Top 5%
- documentation#114of 2,500Top 5%
- integrations#114of 2,500Top 5%
- it-service-management#114of 2,500Top 5%
- macros#114of 2,500Top 5%
- migration#114of 2,500Top 5%
- monitoring#114of 2,507Top 5%
- Project management#114of 2,500Top 5%
- reports#114of 2,500Top 5%
- security#114of 2,500Top 5%
- testing-qa#114of 2,500Top 5%
- time-tracking#114of 2,500Top 5%
- workflow#114of 2,500Top 5%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
AppRanks tracks competitor sets per category. For Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks), the independent listing audit includes a competitive context section, and the full Atlassian app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)?
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) is an app for Atlassian. It currently holds a 4.4-star rating from 53 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the continuous-integration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Refined.
Is Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) free?
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) does not offer a permanent free plan on Atlassian. Pricing starts at 3, and the listed tiers are 10 users, 25 users, 100 users. Trial availability and exact billing terms are mirrored from the live Atlassian listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)?
Currently around 2,508 active stores have installed Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks). Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the continuous-integration category on Atlassian.
Where does Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) rank on Atlassian?
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) currently sits at position #114 in the Administrative tools category on Atlassian. That places it in the top 5% of 2,503 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.