Feature Bundle – Self-Service Extension for JSM for Atlassian Marketplace
Feature Bundle – Self-Service Extension for JSM is the #243 ranked continuous-integration app on Atlassian, with a 4.9 average rating from 50 reviews, priced from $0/yr, as of Aug 31, 2026.
Feature Bundle – Self-Service Extension for JSM is a Free Atlassian Marketplace app by Appsvio - Atlassian Partner of the Year for 2023. With a rating of 4.9★ from 50 reviews, it currently ranks #243 in the continuous-integration category.
AppRanks data: Feature Bundle – Self-Service Extension for JSM ranks #243 in Administrative tools on Atlassian Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Feature Bundle – Self-Service Extension for JSM is a category-leading Atlassian app with a limited review volume. It is listed in the continuous-integration category on Atlassian Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 50 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Atlassian Marketplace listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Published by Appsvio - Atlassian Partner of the Year for 2023 — established developer track record
Cons
- −Limited review base (50) — ratings can shift significantly with new feedback
- −Paid-only pricing (From $0/yr) — evaluation requires committing payment details
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About Feature Bundle – Self-Service Extension for JSM
How Feature Bundle – Self-Service Extension for JSM works
BOOK A DEMO | ROADMAP | SOLUTION PARTNERS | SOC 2 (Trust Center)Improve your JSM customer portal’s IT support capabilities with the Appsvio Feature Bundle – Self-Service Extension for JSM.Enhance your JSM with additional self-service features such as:Displaying dynamic and fully customizable banners that inform end-users of critical issues and other important IT support information including:SLA detailsLinked issuesSubtasksCustomer assetsIssue data (assignee, priority, and others)Showing workflow status so that end-users know how their tickets are progressingAllowing end-users to edit their tickets to better reflect new or different information; they can also invoke the escalation process if neededSharing linked issues to provide end-users with extra information they might need. The result is increased end-user empowerment and more efficient use of IT resources, with service quality and experiences both enhanced.
Key features
- Show Critical Information on a Portal Banner Keep end-users aware of service issues and other important information via JSM portal banners. Let them know IT service desk is already handling a business-affecting issue, or if IT support responsiveness is affected.
- Make Incident and Request Progress Visible Let customers view their ticket progress. End “Where’s my ticket?”-type questions with a clear timeline of each ticket’s journey that details workflow status. Keeping end-users informed and improving their experience.
- Empower customers with More Self-Service Actions Make hidden JSM data visible to end-users and allow custom actions. For example, end-users can transition requests, escalate tickets, or make changes – reducing agent workload and delivering a better end-user experience.
Pricing plans
10 users0/yr |
25 users3.125/yr |
Most popular 100 users12.5/yr |
500 users36.25/yr |
2000 users86.25/yr |
10000 users223.75/yr |
Category rankings
As of Sep 10, 2026- Administrative tools#243of 2,503Top 10%
- charts-diagramming#243of 2,500Top 10%
- cloud-security#243of 2,500Top 10%
- code-quality#243of 2,500Top 10%
- code-review#243of 2,500Top 10%
- continuous-integration#243of 2,507Top 10%
- design-tools#243of 2,500Top 10%
- documentation#243of 2,500Top 10%
- integrations#243of 2,500Top 10%
- it-service-management#243of 2,500Top 10%
- macros#243of 2,500Top 10%
- migration#243of 2,500Top 10%
- monitoring#243of 2,507Top 10%
- Project management#243of 2,500Top 10%
- reports#243of 2,500Top 10%
- security#243of 2,500Top 10%
- testing-qa#243of 2,500Top 10%
- time-tracking#243of 2,500Top 10%
- workflow#243of 2,500Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
AppRanks tracks competitor sets per category. For Feature Bundle – Self-Service Extension for JSM, the independent listing audit includes a competitive context section, and the full Atlassian app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Feature Bundle – Self-Service Extension for JSM?
Feature Bundle – Self-Service Extension for JSM is an app for Atlassian. It currently holds a 4.9-star rating from 50 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the continuous-integration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Appsvio - Atlassian Partner of the Year for 2023.
Is Feature Bundle – Self-Service Extension for JSM free?
Feature Bundle – Self-Service Extension for JSM does not offer a permanent free plan on Atlassian. Pricing starts at 0, and the listed tiers are 10 users, 25 users, 100 users. Trial availability and exact billing terms are mirrored from the live Atlassian listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Feature Bundle – Self-Service Extension for JSM?
Currently around 797 active stores have installed Feature Bundle – Self-Service Extension for JSM. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the continuous-integration category on Atlassian.
Where does Feature Bundle – Self-Service Extension for JSM rank on Atlassian?
Feature Bundle – Self-Service Extension for JSM currently sits at position #243 in the Administrative tools category on Atlassian. That places it in the top 10% of 2,503 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.